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June 4, 2013
ProSential Group Adds Outsourced HR Services, Help Desk and Online HR Library to ProSential HR Solution Suite
HR Services Approach Improves Efficiency and Capabilities, while Reducing Cost and Risk

ProSential Group, an innovative provider of HR, benefits and payroll solutions, today announced a comprehensive suite of outsourced HR services that enables ProSential Group partners (ProSential Pros) to meet the growing HR needs of any sized company. Designed to improve business performance by optimizing HR efficiency, ProSential|HR™ HCM (Human Capital Management), ProSential|HR™ Help Desk and the ProSential Client Resource Center provide outsourced HR services, access to certified HR experts and 24x7 educational support.

Unlike other outsourced HR solutions that only address the automation of tactical, more operational activities, ProSential Group’s new outsourced solutions support all strategic HR functions, such as compensation management, talent management, benefits and insurance planning, and employee wellness.

“Replacing one employee can cost up to 250 percent of that individual’s salary, yet most companies don’t have the tools or expertise to address this and other costly HR issues,” said Don Rowe, managing director, ProSential Group. “That’s why ProSential Group has made these outsourced solutions available. They allow companies to more effectively manage the entire HR spectrum, including the ability to recruit, manage and retain talent, which is paramount to success.” 

ProSential|HR HCM allows companies to maximize performance of their greatest asset: people. ProSential|HR HCM improves core Human Capital Management functions, such as recruitment/retention, risk mitigation and performance management, to enhance employee productivity and reduce turnover – both of which can significantly impact a company’s bottom line

ProSential Group offers two Human Capital Management suite levels to meet the varied needs of any HR team: 

  • ProSential|HR Basic HCM is geared toward common HR functions (employment policies, employee handbooks, job descriptions, compliance support and more). 
  • ProSential|HR Premier HCM is a comprehensive approach to Human Capital Management that helps organizations ensure employees are as productive and efficient as possible. Premier HCM includes the Basic HCM functions plus more intricate HR elements (employee selection predictive analytics, performance analytics and more). 
 “ProSential|HR HCM supports HR in its effort to, for example, formulate accurate job descriptions and properly use employee selection predictive analysis tools to match candidates with the right positions,” explained Rowe. “It also enables HR teams to better leverage enhanced performance appraisals to ensure the fair review of employee productivity and tag it with appropriate rewards.”

Another challenge faced by growing HR departments is immediate access to knowledgeable HR generalists. ProSential|HR Help Desk provides a live, on-demand connection to certified HR experts via phone or email, from 9 a.m. – 8 p.m. ET. In either project based or retainer fashion, ProSential|HR Help Desk supports HR teams with guidance on compliance, retirement, labor laws, policies/procedures, safety, compensation, insurance and more.

 “ProSential|HR Help Desk gives unprecedented access to a trusted team of HR professionals with extensive hands-on HR experience, and either PHR or SPHR certification,” said Rowe. “ProSential Pros and clients quickly receive the guidance they need, so they can stay compliant, complete projects, increase productivity and work to avoid costly mistakes.”

HR support tools are also available 24x7 through the ProSential Client Resource Center: a comprehensive, full-scale online library featuring thousands of pages of easy to find HR and benefits content that includes information on current federal/state laws, regulatory updates, compliance guidelines, downloadable forms, and other resources to empower HR to be more efficient and informed.

“The ProSential Client Resource center is a single source for expert HR and benefits content, resources and self-education,” explained Rowe. “The more you know about ever-changing HR requirements, the more confident you will be that your organization is staying compliant.”


ProSential Pros Deliver World Class Services and Solutions, Locally
Select benefits brokers and HR professionals across the United States comprise the ProSential Pros network. They bring HR, benefits and payroll expertise, proven solutions and responsive local attention to growing businesses. ProSential Pros are collaborative partners that provide the right combination of technology, services and advice to simplify HR needs. Companies work directly with ProSential Pros to gain access to ProSential|HR HCM, ProSential|HR Help Desk, the ProSential Client Resource Center and the comprehensive suite of ProSential Group’s solutions.

About ProSential Group

ProSential Group is transforming the marketplace with innovative HR, benefits and payroll solutions for small to mid-sized companies. It brings clients a unique combination of best-in-class technology, integrated solutions, and unmatched localized service and support via the ProSential network of benefits brokers. Headquartered in Marblehead, MA, ProSential Group has a growing base of expert brokers and satisfied customers throughout the US.




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